The call center provides support for end users. It operates every workday between 9 AM and 1 PM. The call center is available at 080 2735, and the call is toll-free.
The call center provides expert advice and provides information regarding the procedures for resolving disputes, as well as explanations and answers to general questions from all the fields the Agency covers.
You can also contact the call center if you are involved in a dispute and would like to learn about the procedure of the resolution. Explanations for the specific dispute procedure will be provided by the official handling the dispute.